Our Terms and Conditions
Last Updated: May 2nd 2024
Welcome to The Revue! These terms and conditions ("Terms") outline the rules and regulations for the use of The Revue website ("Website") operated by The Revue ("we", "us", or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website.
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1. Company Information
The Revue is a digital platform dedicated to providing theatre enthusiasts with real reviews, the latest news, and insights from the world of West End theatre and beyond. Our team is passionate about fostering a community of theatre lovers and promoting engagement and discussion around live performances.
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2. Website Description
The Revue, available at therevue.co.uk, serves as an informational hub and blog where theatre enthusiasts can gather to discover the latest news, read reviews, and engage in discussions about their favourite shows. Whether you're a seasoned theatre-goer or a newcomer to the stage, The Revue is your go-to destination for all things theatre-related.
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3. User Information
a. In order to enhance user experience and facilitate communication, we may collect certain information from our visitors. This may include names and email addresses for communication purposes, or address information for the purpose of competition - of which we will only require upon proof of winnings. Additionally, to enrich our content and provide comprehensive reviews, we may request photos of tickets purchased by customers from other sources.
b. By agreeing to these terms and conditions, you confirm that you are 16 years of age or above and consent to The Revue sending you marketing emails as part of our mailing list. You acknowledge that you have the option to unsubscribe from our mailing list at any time by selecting the "unsubscribe" link provided in our emails, in accordance with our privacy policy.
c. We understand the importance of privacy and assure our users that any personal information collected will be handled with the utmost care and confidentiality. Customer emails will never be shared on our site and will not be passed on to third parties unless explicitly stated otherwise. Data held within Wix, our host site, is inaccessible to those outside of The Revue without prior permission from The Revue.
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4. Use of Content
a. Our goal is to provide informative and engaging content that enriches the theatre experience for our users. All content provided on the Website, including articles, reviews, and user-generated content, is intended for personal and non-commercial use only.
b. We encourage users to share their experiences and opinions, but we require that all information submitted to the site is factually accurate and pertains to the user's own experiences. Any content found to contain hate speech, including but not limited to sexist, racist, misogynistic, homophobic, ageist, ableist, xenophobic, or any other forms of hate speech, will be promptly removed without warning or further explanation. We reserve the right to remove user-generated content that violates these terms without warning or further explanation.
b. The Revue endeavours to ensure the accuracy and authenticity of all user-generated content posted on our site by requesting proof of attendance at each performance. However, we do not deem this verification process to be mandatory. While we undertake reasonable measures to vet reviews and verify user information, we expressly disclaim responsibility for any falsified or misrepresented posts made by our users, including but not limited to fake reviews and the dissemination of misinformation. In the event that any user-posted content is found to be false or misleading, The Revue reserves the right to remove such content from the site without prior notice. By using our website and submitting content, users acknowledge and agree that The Revue shall not be held liable for any inaccuracies or misrepresentations in user-generated content.
c.The Revue reserves the right to utilize any user-generated content posted on our site, excluding any personally identifiable information such as surname, email address, or any photos, as promotional material for our website. However, we will not permit other companies, including productions or third-party entities, to utilize this information for any purposes, including marketing, without obtaining prior agreement from the user. By submitting content to our website, users grant The Revue a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for promotional purposes.
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5. Content Collaboration
The Revue is proud to collaborate with a diverse array of companies and individuals within the theatre industry. Content featured on the Website may include contributions from producers, writers, creators, and photographers. We value transparency and will always strive to acknowledge and credit the source of any content featured on our platform.
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6. Privacy Policy
a. Our commitment to protecting user privacy is paramount. Our privacy policy, which is separate from these Terms, outlines the measures we take to safeguard user data and ensure compliance with data protection regulations. We only collect and store the information necessary to provide our services, and we never share personal information with third parties without explicit consent, including but not limited but the information held within Wix, the host site of The Revue.
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7. Payment
At present, The Revue does not facilitate transactions or accept payment for any goods or services. Our website is purely informational and aims to provide valuable content to our users free of charge.
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8. Website Errors and Downtime
a. While we strive to maintain the highest standards of quality and reliability, we acknowledge that errors and downtime may occur from time to time. We are committed to promptly addressing any issues that may arise and appreciate your patience and understanding in such instances.
b. Additionally, we reserve the right to remove our own data from the Website without reason or explanation, should we deem it necessary.
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9. External Links
a. The Website may contain links to external websites for the convenience and reference of our users. However, we do not endorse or take responsibility for the content, accuracy, or reliability of any external sites linked from The Revue. Users access external sites at their own risk and should review the terms and conditions and privacy policies of such sites before engaging with them.
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10. Amendments
a. To ensure that our Terms remain up-to-date and reflective of our practices, we reserve the right to amend these Terms at any time without prior notice. Users will be notified of any changes if they have expressed interest in receiving such notifications. Continued use of the Website after any modifications to the Terms constitutes acceptance of the revised Terms.
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11. Email Newsletter
a. As part of our commitment to keeping our users informed and engaged, we offer an email newsletter containing the latest reviews, news, blog posts, offers, and competitions from The Revue. By consenting to these Terms, users confirm that they are over 16 years old and allow us to sign them up for our newsletter.
b. Users can expect to receive periodic emails from The Revue detailing our latest content and promotions. We value user privacy and provide a simple and convenient unsubscribe option in every email. Upon unsubscribing, we will strive to promptly remove the user from our mailing list within 48 working hours. During this time, users may receive further communications while we process their request.
Our Privacy Policy
Last Updated: May 2nd 2024
At The Revue, we are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, maintain, and disclose information collected from users (each, a "User") of the therevue.co.uk website ("Website") and all products and services offered by The Revue.
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Information We Collect
We collect various types of personal data from our users to provide them with a tailored and engaging experience on our Website. This includes:
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Names: We collect users' names to personalize their experience and address them appropriately in communications.
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Email Addresses: We collect email addresses for communication purposes, such as sending updates, newsletters, and responding to inquiries.
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Data of Shows: We may ask users to provide information about the shows they have watched to better understand their preferences and tailor our content accordingly.
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Photos of Tickets: For verification purposes, we may request users to submit photos of their tickets. The data extracted from these images is limited to essential details such as performance name, seat number, date, and time.
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User Address: Should a user enter one of our competitions, we may require their postal address to provide their winnings. We will only request this once proof of competition winning has been provided and will not ask for it upon entry of any of our competitions. Once the sole purpose of this address has been completed, The Revue will strive to delete this customer information from any digital or hard copy within 7 working days and it will no longer be stored.
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Purpose of Data Collection
We collect data for various purposes, including:
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Personalization: We use collected information to personalize user experiences on our Website and provide them with relevant content and recommendations.
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Communication: We use email addresses to communicate updates, news, and relevant promotions to our users. We may also respond to user inquiries and provide customer support.
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Service Provision: Data collected, such as show attendance information and user-generated content, is used to provide services to fellow users, including posting reviews on our site and facilitating interaction among users.
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Legal Basis for Data Processing
Our data processing is based on the necessity to provide services effectively and user consent where required by law. We ensure that all data processing activities are carried out in compliance with applicable data protection laws and regulations.
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Data Storage and Security
We take the security and integrity of user data seriously. All information collected is securely stored within the Wix database, utilizing encryption to prevent unauthorized access. While we may use third-party providers for database services, user data is never shared outside of The Revue without explicit consent.
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Sharing of Personal Data
We prioritize the protection of user privacy and limit the sharing of personal data. We do not share any customer data outside of The Revue unless explicitly stated. Data held within Wix is inaccessible without prior permission from The Revue.
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User Rights
We respect users' rights regarding their personal data and provide them with options to exercise these rights. Users have the right to request access to their personal data, rectify any inaccuracies, and request the erasure of their data under certain circumstances. We process all user requests regarding their personal data within 7 working days and strive to fulfil their requests promptly.
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Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience and provide personalized content and advertisements. Please refer to our separate cookie policy for detailed information about the types of cookies we use, their purpose, and how users can manage their preferences.
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Updates to the Privacy Policy
We are committed to keeping our privacy policy up-to-date and transparent. We update our privacy policy as necessary to reflect changes in our data processing practices, legal requirements, and user feedback. Users who have expressed interest in updates will be notified accordingly.
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Contact Information
For any inquiries or concerns regarding our privacy practices or this privacy policy, users can contact us at admin@therevue.co.uk. We encourage users to use "GDPR" in the subject line for GDPR-related inquiries to expedite processing.
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Data Protection Officer (DPO)
Our Data Protection Officer (DPO) ensures compliance with UK data protection laws and acts as a point of contact for data protection inquiries. For DPO inquiries, users can contact [insert email here].
Our Cookie Policy
Last Updated: May 2nd 2024
This policy explains how we use cookies and similar tracking technologies on the therevue.co.uk website ("Website"). By using our Website, you consent to the use of cookies in accordance with this policy.
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Types of Cookies
We use the following types of cookies on our Website:
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Essential Cookies: These cookies are necessary for the operation of our Website and enable you to move around the site and use its features. They are essential for security, session management, and ensuring the proper functioning of our Website. The essential cookies we use include:
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XSRF-TOKEN: This cookie is used for security reasons and helps prevent cross-site request forgery (CSRF) attacks.
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hs: This cookie is used for security reasons and ensures the security of interactions on our Website.
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svSession: This cookie is used in connection with user login sessions to provide essential functionality such as user authentication.
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SSR-caching: This cookie is used to indicate the system from which the site was rendered and is essential for site performance optimization.
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_wixCIDX: This cookie is used for system monitoring and debugging purposes to ensure the stability and effectiveness of our Website.
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_wix_browser_sess: This session cookie is used for system monitoring and debugging to maintain the user's browsing session.
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consent-policy: This cookie is used to store the user's consent preferences for the cookie banner displayed on our Website.
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smSession: This cookie is used to identify logged-in site members and provide essential functionality for user sessions.
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TS*: These cookies are used for security and anti-fraud purposes to safeguard user interactions on our Website.
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bSession: This cookie is used for system effectiveness measurement and helps optimize the performance of our Website.
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fedops.logger.X: These cookies are used for stability and effectiveness measurement to improve the user experience on our Website.
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Functional Cookies: These cookies allow us to remember choices you make and provide enhanced, more personalized features. One example is:
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wixLanguage: This cookie is used on multilingual websites to save the user's language preference and enhance their browsing experience.
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Purpose of Cookies
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Essential Cookies: These cookies are essential for security, session management, and ensuring the proper functioning of our Website. They enable you to navigate our Website and use its features securely.
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Functional Cookies: Functional cookies enhance your browsing experience by remembering your preferences and providing personalized features such as language settings.
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Duration of Cookies
The duration for which cookies are stored on your device varies:
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Session Cookies: Session cookies are temporary and are deleted when you close your browser. The following cookies are session cookies: hs, SSR-caching, _wix_browser_sess, smSession, and TS*.
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Persistent Cookies: Persistent cookies are stored on your device for a specific period, as indicated below:
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svSession: 12 months
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_wixCIDX: 3 months
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consent-policy: 12 months
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bSession: 30 minutes
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fedops.logger.X: 12 months
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wixLanguage: 12 months
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Cookie Management
Upon your first visit to our Website, a cookie banner will be displayed, allowing you to consent to or decline the use of cookies. You can manage your cookie preferences by adjusting the settings on your browser or by following the instructions provided in the cookie banner.
Updates to the Cookie Policy
We may update our Cookie Policy from time to time to reflect changes in our cookie practices or applicable laws and regulations. Any updates will be communicated to users through our Website.
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Contact Us
If you have any questions or concerns about our use of cookies, please contact us at admin@therevue.co.uk. For inquiries related to data protection or GDPR, please use "GDPR" in the subject line for faster processing.